Terms of Use

Effective Date: May 11, 2026  ·  Last Updated: May 11, 2026

1. Acceptance of these terms

These Terms of Use ("Terms") are a binding agreement between you and WIN Injury Network ("WIN," "we," "us," or "our") with respect to your access to and use of the website at wininjurynetwork.com, any subdomain of that domain, and the services we provide through the site, including our case evaluation forms, our AI-powered chat widget, our case-value and benefits calculators, and any phone or text communications that result from your interaction with the site (collectively, the "Services").

By accessing or using the Services, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not use the Services.

2. What WIN Injury Network is — and is not

WIN Injury Network is a referral and case-coordination platform based in Chicago, Illinois. We help injured workers and accident victims in Illinois and Wisconsin connect with independent attorneys, medical providers, and financial professionals (each a "Network Professional"). When you contact us, we evaluate your situation, and where appropriate, we refer your case to one or more Network Professionals who may be able to help.

WIN is not any of the following:

• A law firm or a substitute for one
• A lawyer referral service operated by a state bar association
• A medical provider or a substitute for one
• A financial advisor or a substitute for one
• An insurer or claims adjuster

WIN does not represent you in any legal matter, provide legal advice, render medical opinions, recommend specific medical treatment, or guarantee any specific outcome. The information on the site is general and is not legal, medical, or financial advice.

3. No attorney-client relationship

This is the most important section of these Terms. Please read it carefully.

No attorney-client relationship is created with WIN Injury Network because WIN is not a law firm. WIN attorneys and staff cannot represent you, give you legal advice, or take legal action on your behalf.

No attorney-client relationship is created with any Network Attorney by:

• Visiting this website or any page of it
• Reading any of the content on the site, including blog posts and frequently asked questions
• Submitting a case evaluation form, contact form, or live chat conversation
• Speaking on the phone with our intake staff or receiving an initial call back
• Receiving a free consultation from a Network Attorney
• Exchanging emails or text messages with us or with a Network Attorney

An attorney-client relationship with a Network Attorney is created only after the Network Attorney has reviewed your case, accepted your case, and signed a written engagement agreement (sometimes called a retainer or representation agreement) with you. Until that agreement is signed, no Network Attorney is your lawyer, no Network Attorney owes you the duties a lawyer owes a client (including the duty of confidentiality in many circumstances), and no statute of limitations is tolled by virtue of your contact with WIN.

Information you submit through the site is not protected by the attorney-client privilege. We will treat your information confidentially in accordance with our Privacy Policy, but you should not assume that submitting information through the site automatically protects it from disclosure under applicable law.

Time-sensitive matters require immediate action. Statutes of limitations and statutes of repose apply to personal injury and workers' compensation claims. Filing deadlines vary by jurisdiction and type of claim — for example, Illinois generally allows two years from the date of injury to file a personal injury lawsuit, three years to file a workers' compensation claim, and shorter periods for claims against governmental entities. Do not rely on WIN to preserve your legal rights. If you have a time-sensitive matter, contact an attorney directly, including by walking into a Network Attorney's office or by retaining other counsel.

4. Attorney advertising disclosures

This website constitutes attorney advertising under applicable rules of professional conduct, including Illinois Supreme Court Rules of Professional Conduct 7.1 through 7.5 and Wisconsin Supreme Court Rules 20:7.1 through 20:7.5. WIN's principal office is located at 712 North Dearborn Street, Chicago, Illinois 60654. Network Professionals are licensed in the jurisdictions in which they practice and are independent contractors. WIN does not warrant the work of any Network Professional.

Past results referenced anywhere on the site (including any testimonials, case studies, settlement amounts, or verdicts) do not guarantee, warrant, or predict similar results in any future case. The outcome of any legal matter depends on the unique facts of the matter, the applicable law, the parties involved, and many other factors that are outside WIN's or any Network Attorney's control.

Testimonials reflect individual experience and may not be representative. WIN does not pay clients or potential clients for testimonials. Some testimonials are abridged for length. Some testimonials use initials or first names with last initial to protect privacy.

5. Eligibility

The Services are intended for users who are at least eighteen (18) years old and who reside in or have a legal claim arising in the United States. By using the Services, you represent and warrant that:

• You are at least eighteen (18) years old
• You have the legal capacity to enter into this agreement
• Your use of the Services does not violate any applicable law, regulation, or court order
• You will provide accurate, current, and complete information when you submit a form, fill out a calculator, or chat with us

If you are submitting information on behalf of a minor (for example, an injured child) or on behalf of a deceased person (for example, a wrongful death claim), you represent that you are the parent, legal guardian, executor, or other authorized representative.

6. Acceptable use of the site

You agree not to do any of the following while using the Services:

• Submit false, misleading, or fraudulent information
• Submit information about another person without that person's consent
• Use the Services to harass, threaten, defame, or harm any person
• Use the Services to solicit business from WIN's users or Network Professionals
• Use the Services in any way that violates applicable law, including unauthorized practice of law statutes
• Interfere with the operation of the site, including by uploading viruses, worms, or other malicious code
• Attempt to gain unauthorized access to any part of the site, our systems, or our service providers' systems
• Use any automated means — including bots, scrapers, crawlers, or harvesters — to access or use the site, except for general-purpose search engine crawlers that respect our robots.txt
• Mirror, frame, or republish any part of the site without our prior written consent
• Use the site's content to train any machine learning, large language model, or other artificial intelligence system without our prior written consent
• Remove, obscure, or alter any copyright, trademark, or other proprietary notice on the site

7. Intellectual property

All content on the site — including text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the arrangement of all of the foregoing — is the property of WIN Injury Network, our licensors, or our Network Professionals, and is protected by United States and international copyright, trademark, and other intellectual property laws.

The names "WIN," "WIN Injury Network," "Winning Injury Network," and our logos are trademarks of WIN Injury Network. You may not use these marks without our prior written permission.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the site for your personal, non-commercial use. This license does not include any right to:

• Resell, sublicense, or commercially exploit the site or its content
• Make derivative works of the site or its content
• Use the site or its content for any purpose other than evaluating whether to engage WIN or a Network Professional

If you believe content on our site infringes your copyright, please send a notice that complies with the Digital Millennium Copyright Act to the contact address in Section 18.

8. Your submissions and communications

When you submit information to us through the site — including in our case evaluation form, in chat, by email, or by phone — you grant WIN a non-exclusive, royalty-free, worldwide license to use, store, reproduce, and disclose that information for the purposes described in our Privacy Policy, including referring your case to Network Professionals and improving our Services.

You represent and warrant that:

• You have the right to provide the information you submit to us
• The information is accurate and not misleading
• Your submission does not violate any third party's rights or any applicable law

You understand that:

• We may share your information with one or more Network Professionals for case evaluation, as described in our Privacy Policy
• We may use de-identified or aggregated information for any lawful purpose
• Information you submit is not confidential under attorney-client privilege (see Section 3) until and unless you sign an engagement agreement with a Network Attorney

9. Third-party services and links

The site contains links to and integrations with third-party services, including Cloudflare (hosting and CDN), CallRail (phone-call tracking), Google (analytics and fonts), and our AI chat infrastructure. The site may also link to external websites, including social media platforms and external resources cited in blog posts.

We do not control these third parties and are not responsible for their content, privacy practices, or service quality. Your use of any third-party service or website is at your own risk and is subject to that third party's own terms and privacy policies.

References on the site to specific Network Professionals, products, or services do not imply our endorsement of those Network Professionals, products, or services for your particular situation. You are responsible for evaluating whether a Network Professional is qualified to handle your matter.

10. Disclaimer of warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WIN AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WIN MAKES NO WARRANTY THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE INFORMATION ON THE SITE IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE, (D) ANY NETWORK PROFESSIONAL WILL ACCEPT YOUR CASE, OR (E) ANY LEGAL MATTER WILL RESULT IN A FAVORABLE OUTCOME.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WIN, ITS AFFILIATES, OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WIN'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID WIN IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (WHICH, IN MOST CASES, WILL BE ZERO).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

Nothing in these Terms limits our liability for: (a) death or personal injury caused by our gross negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded under applicable law.

12. Dispute resolution, arbitration, and class action waiver

12.1 Informal resolution first

Before filing any formal claim, you agree to first contact WIN at info@wininjurynetwork.com and attempt in good faith to resolve the dispute informally for at least sixty (60) days. The sixty-day period will toll any applicable statute of limitations.

12.2 Binding arbitration

If we are unable to resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Services, or your relationship with WIN — except as specified in Section 12.4 — will be resolved by binding arbitration, not in court.

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, available at www.adr.org. The arbitration will be conducted by a single arbitrator in Chicago, Illinois, or, at your option, by telephone or videoconference. The arbitrator will follow the law and the rules of evidence as a court would.

The arbitrator — and not any federal, state, or local court — has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of this agreement is void or voidable.

12.3 Class action waiver

YOU AND WIN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

If a court decides that applicable law precludes enforcement of any part of the class action waiver, that part will be severed and the remainder of these Terms (including Section 12.2) will remain enforceable.

12.4 Exceptions to arbitration

The following types of disputes are not subject to mandatory arbitration:

• Small-claims-court actions, if eligible
• Claims for injunctive relief to stop infringement of intellectual property rights
• Claims that cannot be arbitrated as a matter of law

12.5 Thirty-day right to opt out

You can opt out of this arbitration agreement within thirty (30) days of first agreeing to these Terms by sending a written opt-out notice to info@wininjurynetwork.com with the subject line "Arbitration Opt-Out" and your name and contact information. Opting out of arbitration will not affect any other provision of these Terms.

12.6 One-year limitation period

You agree that any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim arose. Otherwise, the claim is permanently barred. This one-year limitation period does not apply to claims that, by law, may not be shortened by contract.

13. Governing law and venue

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws principles. For any dispute not subject to arbitration under Section 12, you and WIN consent to the exclusive jurisdiction and venue of the state and federal courts located in Cook County, Illinois, and you waive any objection to that forum.

14. Indemnification

You agree to indemnify, defend, and hold harmless WIN and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Services
• Your violation of these Terms or our Privacy Policy
• Your violation of any applicable law or any third party's rights
• The accuracy or truthfulness of any information you submit through the Services

We reserve the right to assume the exclusive defense and control of any matter for which you are required to indemnify us, at your expense. You agree to cooperate with our defense of such claims.

15. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including for violation of these Terms. You may stop using the Services at any time. Upon termination, all provisions of these Terms that by their nature should survive termination will survive — including, without limitation, Sections 3 (No Attorney-Client Relationship), 7 (Intellectual Property), 8 (Your Submissions), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Dispute Resolution), 13 (Governing Law), and 14 (Indemnification).

16. Changes to these terms

We may update these Terms from time to time. When we make a material change, we will update the "Last Updated" date at the top of this page and, where required by law, give you additional notice (for example, by emailing you or posting a banner on the site). Your continued use of the Services after a change becomes effective constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services. The current version is always available at https://wininjurynetwork.com/terms-of-use.

17. Miscellaneous

Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and WIN with respect to the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

No waiver. Our failure to exercise or enforce any right or provision of these Terms is not a waiver of that right or provision.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

Assignment. You may not assign these Terms or any rights or obligations under them. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets without your consent.

No third-party beneficiaries. These Terms are for the benefit of you and WIN, and not any third party (except our Network Professionals to the extent expressly stated).

Force majeure. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, pandemics, government action, internet or telecommunications failures, or labor disputes.

Headings. Section headings are for convenience only and have no legal effect.

18. Contact

If you have questions about these Terms, you can reach us at:

WIN Injury Network
Attn: Legal
712 North Dearborn Street
Chicago, Illinois 60654
Phone: (773) 831-5000
Email: info@wininjurynetwork.com